Terms of Use

Last updated: September 27, 2025

Agreement to Terms

These Terms of Use ("Terms") govern your access to and use of the Renotrend website, web application, iPad application, and AI Facade services (collectively, the "Services") operated by Renotrend ("we," "our," or "us").

By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our Services.

Description of Services

Renotrend provides digital tools for facade design and renovation planning, including:

  • Web Application: Browser-based facade design tool with building materials inventory
  • iPad Application: Professional mobile application for facade design
  • AI Facade: Artificial intelligence-powered facade transformation service
  • Website: Information, resources, and access to our services

User Accounts

  • You may need to create an account to access certain features
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must provide accurate and complete information when creating an account
  • You are responsible for all activities that occur under your account
  • You must immediately notify us of any unauthorized use of your account

Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights of others
  • Upload malicious software or harmful content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Services or servers
  • Use the Services for commercial purposes without permission
  • Collect or harvest personal information of other users
  • Impersonate any person or entity

User Content

Your Content

You retain ownership of content you submit to our Services, including:

  • Photos and images you upload
  • Design projects and configurations
  • Comments, reviews, and feedback

License to Us

By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to:

  • Use, reproduce, and display your content to provide our Services
  • Process your images through our AI systems
  • Create derivative works for service improvement
  • Share anonymized or aggregated data for research and development

Content Standards

Your content must not:

  • Contain illegal, harmful, or offensive material
  • Violate privacy or intellectual property rights
  • Include personal information of others without consent
  • Contain viruses or malicious code

Intellectual Property Rights

  • The Services and their content are protected by copyright, trademark, and other intellectual property laws
  • We own or license all intellectual property in the Services
  • You may not copy, modify, distribute, or create derivative works without permission
  • Material catalogs and building product information are provided under license from suppliers
  • AI-generated content is subject to our intellectual property rights

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Service Availability

  • We strive to maintain high availability but cannot guarantee uninterrupted service
  • Services may be temporarily unavailable due to maintenance or technical issues
  • We reserve the right to modify, suspend, or discontinue Services at any time
  • Some features may require internet connectivity to function properly

Disclaimers and Limitations

Design Accuracy

Our tools provide visualization assistance but:

  • Results are estimates and may vary from actual construction outcomes
  • AI-generated designs are suggestions, not professional architectural advice
  • Material specifications are approximate and subject to supplier changes
  • You should consult professionals before making construction decisions

Limitation of Liability

To the maximum extent permitted by law:

  • Services are provided "as is" without warranties of any kind
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid for the Services
  • We are not responsible for third-party content or services

Indemnification

You agree to indemnify and hold harmless Renotrend and its affiliates from any claims, damages, or expenses arising from:

  • Your use of the Services
  • Your violation of these Terms
  • Your infringement of intellectual property rights
  • Content you submit to the Services

Termination

  • You may terminate your account at any time by contacting us
  • We may terminate or suspend your access immediately for violations of these Terms
  • Upon termination, your right to use the Services ceases immediately
  • We may retain certain information as required by law or for legitimate business purposes

Updates to Terms

We may modify these Terms from time to time. When we make changes:

  • We will post the updated Terms on our website
  • We will update the "Last updated" date
  • Continued use of Services constitutes acceptance of updated Terms
  • Significant changes will be communicated via email or service notifications

Governing Law

These Terms are governed by the laws of Canada. Any disputes will be resolved in the courts of competent jurisdiction in Canada.

Contact Information

If you have questions about these Terms, please contact us:

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.