Facade Terms of Use

Last updated: November 2, 2025

1. Acceptance of Terms

By accessing or using Renotrend's facade visualization services ("Services"), including our Web App, iPad App, and AI Facade Designer, you agree to be bound by these Terms of Use. If you do not agree to these terms, you may not use our Services.

These terms apply to all users, including:

  • Homeowners using our Services for personal renovation planning
  • Contractors and professionals using our Services for client consultations
  • Designers and architects using our Services for visualization
  • Any other individuals or entities accessing our Services

2. Service Description

2.1 Facade Visualization Tools

Renotrend provides the following Services:

  • Web App: Browser-based facade visualization with AI-assisted window, door, and material selection
  • iPad App: Mobile application for on-site facade design and visualization
  • AI Facade Designer: Advanced AI-powered tool for complete facade transformations

2.2 Service Purpose

Our Services are designed for:

  • Visualizing facade renovation ideas before construction
  • Exploring different window styles, door options, and material choices
  • Comparing design alternatives and color schemes
  • Facilitating communication between homeowners and contractors
  • Inspiration and planning purposes only

3. User Accounts and Registration

3.1 Account Creation

Some features may require you to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access to your account
  • Accept responsibility for all activities under your account

3.2 Account Termination

We reserve the right to suspend or terminate accounts that:

  • Violate these Terms of Use
  • Engage in fraudulent or illegal activities
  • Remain inactive for extended periods
  • Are created with false information

4. User Content and Uploads

4.1 Your Photos and Images

When you upload photos or images to our Services:

  • You retain full ownership of your original photos
  • You grant Renotrend a non-exclusive, worldwide license to process, transform, and display your images through our Services
  • You represent that you have the right to upload and use these images
  • You confirm the images do not violate any third-party rights or privacy laws

4.2 Transformed Images

Images transformed by our Services (including AI-generated variations):

  • Are provided to you for your personal use and planning purposes
  • May be stored temporarily to provide the Services
  • Can be deleted upon your request
  • Should not be used as construction specifications without professional review

4.3 Content Restrictions

You may not upload content that:

  • Violates any laws or regulations
  • Infringes on third-party intellectual property rights
  • Contains malware, viruses, or harmful code
  • Is offensive, obscene, or inappropriate
  • Violates anyone's privacy or publicity rights

5. AI-Generated Content

5.1 AI Service Nature

Our AI Facade Designer uses artificial intelligence to generate facade transformations. You understand and agree that:

  • AI outputs are algorithmically generated and may be unpredictable
  • Results may vary based on input image quality and characteristics
  • AI suggestions are creative interpretations, not professional recommendations
  • Generated designs must be reviewed by professionals before implementation

5.2 No Guarantee of Results

We do not guarantee that AI-generated designs will:

  • Meet your specific aesthetic preferences or requirements
  • Be structurally feasible or architecturally sound
  • Comply with local building codes or regulations
  • Accurately represent achievable construction outcomes
  • Be free from errors or anomalies

6. Intellectual Property Rights

6.1 Renotrend's Intellectual Property

All content, features, and functionality of our Services, including but not limited to:

  • Software, algorithms, and source code
  • Material libraries and texture databases
  • AI models and machine learning systems
  • User interface designs and graphics
  • Trademarks, logos, and brand elements

are owned by Renotrend and protected by copyright, trademark, and other intellectual property laws.

6.2 Restrictions on Use

You may not:

  • Copy, modify, or create derivative works of our Services
  • Reverse engineer, decompile, or disassemble our software or AI models
  • Extract or harvest data from our material libraries
  • Use our Services to develop competing products or services
  • Remove or alter any copyright, trademark, or proprietary notices

7. Professional Disclaimer

7.1 Not Professional Services

IMPORTANT: Renotrend is a visualization tool provider, not a professional services firm. Our Services do not constitute:

  • Architectural or engineering advice
  • Building code compliance certification
  • Structural safety assessments
  • Contractor recommendations or endorsements
  • Construction specifications or working drawings
  • Cost estimates or budgeting advice

7.2 Professional Consultation Required

Before implementing any facade modifications visualized using our Services, you must:

  • Consult with licensed architects or engineers
  • Obtain necessary building permits and approvals
  • Hire qualified contractors for construction work
  • Ensure compliance with local building codes
  • Conduct proper structural and safety assessments

8. Payment and Fees

8.1 Free and Paid Services

We may offer both free and paid features:

  • Basic visualization tools may be available for free
  • Advanced features or AI services may require payment
  • Pricing and payment terms will be clearly disclosed
  • Fees are subject to change with reasonable notice

8.2 Payment Processing

If you make a purchase:

  • Payments are processed through secure third-party providers
  • You agree to provide accurate payment information
  • All fees are in the currency displayed at checkout
  • Refund policies will be clearly stated at time of purchase

9. Disclaimers and Limitations of Liability

9.1 "As Is" Disclaimer

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties that Services will be uninterrupted or error-free
  • Warranties regarding the accuracy or reliability of visualizations
  • Warranties that AI-generated designs will meet your expectations

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RENOTREND SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Construction defects or structural failures based on our visualizations
  • Financial losses from renovation projects influenced by our Services
  • Decisions made based on AI-generated suggestions
  • Building code violations or permit rejections

Our total liability shall not exceed the amount you paid to us (if any) in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Renotrend, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use or misuse of our Services
  • Your violation of these Terms of Use
  • Your violation of any third-party rights
  • Content you upload or submit to our Services
  • Construction or renovation projects based on our visualizations

11. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy. By using our Services, you consent to:

  • Collection and processing of your information as described in our Privacy Policy
  • Use of cookies and similar technologies for functionality and analytics
  • Processing of uploaded images to provide visualization services
  • Storage of your designs and preferences to improve user experience

Please review our Privacy Policy to understand how we handle your data.

12. Third-Party Services and Links

12.1 Third-Party Integrations

Our Services may integrate with third-party services (e.g., AI providers, cloud storage, payment processors). We are not responsible for:

  • Third-party service availability, performance, or security
  • Third-party privacy practices or data handling
  • Changes to third-party terms, pricing, or features

12.2 External Links

Our Services may contain links to external websites. We do not endorse or control these websites and are not responsible for their content, policies, or practices.

13. Modifications to Services and Terms

13.1 Service Changes

We reserve the right to:

  • Modify, suspend, or discontinue any feature or aspect of our Services
  • Change pricing, subscription plans, or feature availability
  • Update material libraries, AI models, or design tools
  • Impose usage limits or restrictions

13.2 Terms Changes

We may update these Terms of Use at any time. We will:

  • Post the updated terms on this page with a new "Last updated" date
  • Provide notice of material changes through our Services or via email
  • Consider your continued use as acceptance of the updated terms

14. Prohibited Activities

You agree not to:

  • Use our Services for any illegal purpose or in violation of any laws
  • Impersonate any person or entity or misrepresent your affiliation
  • Upload malicious code, viruses, or content that could harm our systems
  • Attempt to gain unauthorized access to our Services or systems
  • Interfere with or disrupt the operation of our Services
  • Use automated systems (bots, scrapers) without authorization
  • Resell, redistribute, or commercially exploit our Services without permission
  • Create fake or misleading visualizations for fraudulent purposes

15. Termination

15.1 Termination by You

You may stop using our Services at any time and request deletion of your account and data.

15.2 Termination by Us

We may suspend or terminate your access to our Services immediately, without notice, if you:

  • Violate these Terms of Use
  • Engage in prohibited activities
  • Provide false or misleading information
  • Fail to pay applicable fees
  • Use our Services in a manner that could harm Renotrend or other users

15.3 Effect of Termination

Upon termination:

  • Your right to use our Services immediately ceases
  • We may delete your account and associated data (subject to legal requirements)
  • Provisions that should survive termination (e.g., disclaimers, limitations of liability) will remain in effect

16. Dispute Resolution

16.1 Governing Law

These Terms of Use are governed by the laws of Quebec, Canada, without regard to conflict of law principles.

16.2 Jurisdiction

Any disputes arising from these terms or our Services shall be resolved exclusively in the courts of Quebec, Canada.

16.3 Informal Resolution

Before filing any legal claim, you agree to first contact us at support@renotrend.com to attempt to resolve the dispute informally.

17. General Provisions

17.1 Entire Agreement

These Terms of Use, together with our Privacy Policy and Facade Legal Policy, constitute the entire agreement between you and Renotrend regarding our Services.

17.2 Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

17.3 No Waiver

Our failure to enforce any right or provision of these terms will not constitute a waiver of such right or provision.

17.4 Assignment

You may not assign or transfer these terms or your rights under them without our written consent. We may assign these terms without restriction.

17.5 Force Majeure

We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, wars, or technical failures.

18. Contact Information

If you have questions about these Terms of Use, please contact us:

19. Acknowledgment and Acceptance

By using Renotrend's Services, you acknowledge that:

  • You have read and understood these Terms of Use
  • You agree to be bound by these terms
  • You understand our Services are for visualization purposes only
  • You will consult with professionals before implementing any renovations
  • You accept the limitations and disclaimers outlined herein

If you do not agree to these terms, you must not use our Services.